At KalaAvilash, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
Information We Collect
We may collect the following information from customers:
- Name
- Contact number
- Email address
- Shipping & billing address
- Payment details (processed securely through payment gateways)
- Order history
- Device/browser information for website analytics
How We Use Your Information
Your information may be used for:
- Processing and delivering orders
- Customer support and communication
- Sending order updates and notifications
- Improving website experience and services
- Marketing and promotional communication (only if consented)
We do not sell or rent your personal information to third parties.
Payment Security
All payments are processed through secure and trusted payment gateways. We do not store your card or banking details on our servers.
Cookies
Our website may use cookies to:
- Improve browsing experience
- Analyze website traffic
- Remember customer preferences
Users may disable cookies through browser settings if preferred.
Third-Party Services
We may share limited information with trusted third parties such as:
- Courier partners
- Payment gateways
- Website analytics providers
These parties only receive information necessary to perform their services.
Data Protection
We implement appropriate security measures to protect your personal data against unauthorized access, misuse, or disclosure.
However, no online transmission or storage system can be guaranteed 100% secure.
Customer Rights
Customers may request to:
- Access their personal information
- Correct inaccurate data
- Delete their information (subject to legal obligations)
Requests can be made by contacting our support team.
Changes to Privacy Policy
KalaAvilash reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.